A significant part of the visitors to the Cinquantenaire Museum come in a group and make use of the services provided by the education team. In addition to guided tours, the museum also offers workshops. Other groups visit the Museum without enrolling for a guided tour or a workshop.
The idea is to question group visitors on how satisfied they are with their visit to the Cinquantenaire Museum. Both groups making use of the services offered by the education team (guided tours, workshops) as well as groups visiting the museum freely are asked to give their opinion about the services provided by the Museum. The different services offered by the Museum are evaluated: reservation, welcome, guide, communication, facilities, etc.
Method of data collection
Online survey.
Results
In 2014, 120 respondents (groupleaders) were interviewed.
Contact
Application date: 05/12/2013
Field work: January-June 2014
Report: November 2014
Full report **
This report is protected and consultation is subjected to approval by the Visitors Observatory.
Do not hesitate to contact us by mail reinoud.magosse@natuurwetenschappen.be
or by phone at number +32 (0)2 627 41 96
